Guide to business etiquette in different countries. It means that you will probably have to give up your habits for some time in order not to get into a mess or go to jail, what is worse. Use features like bookmarks, note taking and highlighting while reading business etiquette in 60 countries. Professional development and career growth require a keen awareness and consistent practice of professional etiquette. Good business etiquette becomes even more important if you are dealing with people from different cultures and countries. It also discusses food etiquette, body language, and style of communications. Youre confident in attending business appointments especially when meeting people for the first time and you know how to make the right impression. There are certain expectations when it comes to manners on the phone, in the office, at meetings, during meals, in communication and appearance. Business etiquette in the uk university of southampton. Since many business and social encounters involve dining, it is important to be aware of. Darkcoloured suitslightcoloured shirtsblouses wellgroomed hair and nails covered shoesminimal accessories and scent business attire 3.
Businessetiquette andcross culturalcommunicationsherrie lee 2. In the philippines, north africa, and some regions of china, the host will put more food on a plate once it is clean. International business etiquette in europe definition. Business etiquette is a set of standards for behavior in which individuals. However, just as the food changes from culture to culture so does the intention and etiquette. There is an ongoing debate over whether businesses. The rules of business etiquette may change based on the location and culture. Download it once and read it on your kindle device, pc, phones or tablets. Your handshake is just the right length and strength, youre always on time to your meetings and you always make sure to look the people your. International business travel can be complicated enough at the best of times, with flight arrangements, accommodation and connections to arrange, one would hope that the business meetings themselves would take. From the doublehanded japanese business card exchange to the russian stare, this is how business etiquette is conducted around the world.
In different countries and cultures, different parameters of etiquette and behaviour have been set as far as the context ofbuilding social relationships is concerned. With business borders expanding, following a country s business etiquette is not only good manners its good business. This was done through numerous in depth interviews and a survey that. Case study for thurmo oy instructor birgitta niemi pages 52. Thats why its essential to consider differences in business etiquette when working with international clients. The culture and tradition of each country make people behave differently, and if the business executive does not know how to adapt to that behavior, it can provoke a rejection from the other party, which makes it more difficult or even endangers the success of negotiations. The effects of cultural differences on global business. This is a guest post by stephen flowers, president of global freight forwarding at ups.
Rather, it is considered the very foundation of corporate culture. International business etiquette the quad magazine. Cultural differences result in different sets of business etiquette and ethical practices from country to country. Business etiquette and cross cultural communication. Ct business travel created a helpful infographic that breaks down different business customs around the world. A guide to international communication and customs. Culture, cultural differences, international business, intercultural communication. International business travel can be complicated enough at the best of times, with flight arrangements, accommodation and connections to arrange, one would hope that the business meetings themselves would take care of themselves. Entertainment is a key part of business in japan and business may be discussed at these functions women should not attend hostess bars or karaoke bars, which is custom for japanese businessmen however, it is appropriate for a women to drink at dinner if the host orders drinks for the group the graduate school 27. Business etiquette in the uk placements in the faculty of business and law meetings, presentations, and other business occasions time is highly valued in uk business, with wasted time being considered a wasted resource. Several middle east countries have become much more modern, as many traditional attitudes and business practices are evolving towards a more westernized.
Include a subject line to clearly identify the purpose of your message. Respecting and adopting these practices can lead to your business s success globally. In other cultures, formality and a perceived over attentiveness to etiquette can be negatively evaluated. Business differences in various countries have been expressed as the efforts of nations to maintain and enhance their domestic capital. When doing business abroad, it is advisable to know the main rules of international etiquette. General business etiquette a good point to remember in business etiquette is everyone should be treated with equal courtesy and respect. Business lunch etiquette business lunches are very common in many countries and cultures. When you put it in international business context, what one society considers as professional may be different for another foreign society. Even within business, there are many different kinds of etiquette to consider, as the rules are different than they are at home or when enjoying friends.
You have to understand that cultural differences affect global business in three primary areas organizational hierarchy, etiquette, and communication. Good business etiquette allows your business to put its best foot forward and can protect business owners and employees from internal and external conflicts by setting a high standard for behavior by all. Business etiquette instructs on you how to present yourself professionally in different cultures. Research the business and people with whom youll be dining eat a light snack before you go, as you might not get to eat much turn off your cell phone before you go in. Conaway and borden there are three possibilities to greet our foreign clients.
On the other hand, a cultural faux pas, no matter how innocent, can be an utter. Business etiquette around the world linkedin slideshare. Culture and language influence business etiquette in china and the us pdf. Globalization is one of the best and fastest ways of growing your business, but it comes with certain challenges. In some cultures, the tone of interviews may be very serious and formal. Classification of cultures according to the attitude towards etiquette, hierarchy. In some countries, however, a clean plate may confuse the host, and possibly insult them. Each country has its own unique business etiquette and by knowing the country specifics, you can show deep respect toward your business partners. Knowledge of international business etiquette is relevant for conducting meetings, building relationships with others and demonstrating respect for local culture. For example, how you start a meeting in the united states would differ from a hispanic culture like colombia. A practical guide to international business etiquette.
Pdf crosscultural etiquette and communication in global. The writer recommends keeping possible cultural differences in the forefront of our minds when doing business with people with different. In older days for instance, in medieval europe or victorian england, etiquette meant the way one must present oneself and interact with others. The essential guide for international managers kindle edition by llamazares, olegario. This infographic explains everything from how firm a handshake should be in different countries around the world to how people should be addressed. Forextime read the original article on business insider uk. Corporate analysts argued that the key to global business success depends on effective crosscultural etiquette and global workforce diversity management. Types of business etiquette and its importance surejob. However, conducting business with people from other cultures means being aware of how they do things differently. Business etiquette building a polished, credible professional reputation requires more than the acquisition of responsibilities, subject expertise, and a strong work ethic.
The importance of cultural differences in international business. How business etiquette is different in different cultures. Considering the fact that doing business in europe and other western countries are different from doing business in africa. Review the content of your email prior to sending it out. Business etiquette and corporate culture are braided. Good manners and their role in international business hrmars. Punctuality is therefore a very important trait, and almost everyone will either arrive on time or a few minutes early for a. Business etiquette guide around the world business insider. Diving right into business in the united states is not only normal but expected.
You can also pick up this business etiquette book before you book your international business trip. Gender etiquette plays a significant role not only in business, but overall in foreign travel. Check out this helpful infographic that breaks down different business customs around the world. As the title of one of the most comprehensive books on international business etiquette.
Furthermore, notes were given on etiquette about doing business in nigeria. Business etiquette and cross cultural communication 1. China and america are the representatives of developing countries and developed countries as well as the representatives of eastern and western cultures, so it is meaningful to research business etiquettes differences between the two countries. A guide to business etiquette around the world business. See the full infographic below to learn more about these cultural differences. The following sections offer a partial look at business etiquette in china, germany, france and brazil. A guide to business etiquette around the world business insider. Respecting and adopting these practices can lead to your businesss success globally. Thus, having the knowledge about the business etiquette of different countries is a great start. Sometimes business can take you out of your home country. Business etiquette is integral part of corporate culture. Good manners and their role in international business. This is a text about how etiquettes differ throughout the world france, italy, china, argentina plus followup questions.
Business etiquette from around the world infographic. Business etiquette from around the world infographic recruitment international business travel can be complicated enough at the best of times, with flight arrangements, accommodation and connections to arrange, that you would hope that the business meetings themselves would take care of themselves. Understandably, corporate culture sans business etiquette is ersatz. Each country has its own unique business etiquette and by knowing the countryspecifics, you can show deep respect toward your business partners.
Etiquette in different countries if you are going to visit another country you should be ready for different local customs and traditions. A comparison of business etiquette and culture in china. Food itself is one of the most visible manifestations of a culture and is something people are proud of and like to share with guests to their country. International business etiquette international executives need to know some of the rules of international business etiquette when doing business in a foreign country. Administrative assistants or office support staff are important people and should never be taken for granted. The emphasis, instead, may be on experience, competence, or credentials.